Privacy Poilcy
We value your privacy and are committed to protecting your information. Our policy outlines how we collect, use, and safeguard your data.
Learn more about your rights and our practices to ensure your trust and security.
Privacy Policy
At Al-Mousa Trading Company, privacy is of utmost importance. We believe in safeguarding our clients’ personal information and maintaining confidentiality. This privacy policy outlines how we collect, use, and protect the information you provide. The policy pertains to your use of this website, but you can browse the site without providing any personal details unless required, and this will be optional. We assure you that no personal information will be sold or rented to any third party.
Personal Information We Collect:
When purchasing a product or requesting a service, you may need to provide personal information such as your name, delivery address, phone number, email, and date of birth. We may also collect additional data to address any potential claims and to provide you with available services.
The information you provide is used to fulfill your requests and provide information about products and services. It helps us audit data uploaded to the site, identify site visitors, improve page designs and tailor content. We also conduct demographic research and send relevant information, depending on your preferences, through email or phone. You can opt-out of promotional communications at any time.
We may disclose your name and address to third parties for order delivery (such as delivery agents or service providers). You may be contacted via phone or email regarding order updates or to gather feedback on our services and products.
By logging into your account, you can view your order history and manage your personal information. It is your responsibility to keep your account details secure, and Al-Mousa Trading Company is not liable for unauthorized access due to password misuse.
Credit Cards and Fraud Prevention:
We may engage third-party services to protect against electronic fraud, helping verify customer data and online transactions. If incorrect or fraudulent information is provided, it will be shared with fraud prevention agencies.
Other Uses of Your Personal Information:
We may use your information for marketing research and surveys, which are optional and strictly confidential. We may also use your data to inform you about our products, services, sales, and promotions. You can unsubscribe from these communications at any time.
We ensure that your data is anonymized when shared with third parties for analytics, advertising, or other purposes, ensuring that your personal identity remains protected.
Third Parties and Links:
We may share personal data (such as email addresses) within our corporate group for business purposes, such as marketing and fraud prevention. If our company is sold, we may transfer your personal information as part of the business assets. Our site may contain links to third-party websites, and we are not responsible for their privacy practices or content.
Use of Facebook Social Plugins:
Our website uses Facebook social plugins, allowing your browser to connect directly with Facebook’s servers. This plugin may transfer your visit information (including your IP address) to Facebook’s servers in the USA, even if you don’t have a Facebook account. If logged in, Facebook can associate your visit with your account. For more details, please visit Facebook’s privacy policy.
Opt-Out from Promotional Messages:
You can unsubscribe from promotional messages by clicking the “Unsubscribe” link in any email, or you can contact us at info@almousatrade.com.
Cookies:
We use cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences. We don’t store sensitive information like your password or credit card details in cookies.
By using our website, you consent to the use of cookies. You can disable cookies via your browser settings.
Data Security:
We use appropriate security measures to prevent unauthorized access or loss of personal data. Payments are encrypted through SSL technology, ensuring the security of your transactions. However, we cannot guarantee 100% security, so please avoid sending complete credit card details via email.
Rights:
You have the right to access your personal information and request corrections if needed. You can also request that we stop using your data for direct marketing at any time by contacting us at info@almousatrade.com.
